What is Design Thinking? A Powerful Tool for Problem-Solving

Steven Ernie Olsen
2 min readJun 26, 2023

--

Designer working on solving a problem using design thinking

Design Thinking — it’s more than just a buzzword. It’s a strategic, problem-solving approach that we can use in virtually every aspect of our lives. Whether you’re a business leader, a teacher, or a parent, Design Thinking can help you tackle challenges in a creative, user-focused way.

Design Thinking is all about understanding — understanding the people for whom you’re designing solutions. The process starts with empathy, taking the time to dig deep into the user’s experiences and perspectives. It’s not just about figuring out what works, but why it works. Understanding the why gives us the insights to create solutions that truly resonate with users.

Design Thinking is parallel in structure — it’s not a linear process. It’s iterative, involving concurrent exploration, ideation, and testing. You can be sketching a prototype, brainstorming new ideas, and getting user feedback — all at the same time. It’s a dynamic process that lets us respond quickly to feedback and evolve our solutions as we learn more.

Design Thinking is a conversation — it’s about dialogue and collaboration. It’s not a one-person show but a team effort, involving users, designers, stakeholders, and sometimes even the random person in the café who gives you a fresh perspective. By maintaining a conversational tone, Design Thinking fosters a culture of sharing and learning, ensuring that every voice is heard.

Design Thinking is customer-centric — it always puts the user at the centre. Every idea, every prototype, every iteration, it’s all about creating value for the user. Whether it’s a more comfortable chair, a more intuitive app, or a more efficient service — Design Thinking is about improving the user’s experience.

Design Thinking is here and now — it’s about action and implementation. Ideas are worthless if they just stay on paper. Design Thinking encourages us to create tangible prototypes, to test our ideas in the real world, and to iterate based on real user feedback. It’s about turning ideas into reality — right here, right now.

So, what is Design Thinking? It’s empathy, it’s parallel exploration, it’s conversation, it’s customer-centricity, it’s action. It’s a powerful tool that empowers us to solve complex problems and create meaningful solutions that enhance people’s lives. So why not give it a try? Whether you’re redesigning a product, improving a service, or just trying to make your daily life a little bit easier — Design Thinking can help. Start leveraging the power of Design Thinking — today, right now.

--

--

Steven Ernie Olsen
Steven Ernie Olsen

Written by Steven Ernie Olsen

Hi I'm Steven Ernie Olsen. I'm an Aucklander born and bred, and I write about the real Auckland, the things that make the city tick.

No responses yet